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4.34/5
Progressive insurance reviews
Read reviews of our auto insurance, homeowners insurance, and more
Easily find ratings and reviews for the insurance you're looking for. From cars and motorcycles to homes and apartments, read about the experiences of Progressive customers.†
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Auto insurance reviews
Browse customer reviews and ratings for Progressive car insurance.
Renters insurance reviews
Browse reviews from our renters insurance customers
Homeowners & condo insurance reviews
Read home insurance reviews from customers who trust us to protect one of their most valuable assets.
Motorcycle, boat, & RV insurance reviews
See what our bikers, boaters, and RVers think about Progressive insurance.
5/5
June 6, 2026
I appreciate the rep I had that walked me through each step and letting me know in the future what my other options will be for more coverage rather home or bikes etc. I can say when I didn't understand I asked if he could explain it the gentleman did very well and look forward to getting more and better coverage down the road.
5/5
June 6, 2026
Overall great service a person answers the phone after you commit to on-line contract for questions & modifications. The rates in FL in 2026 are the best pricing available. Note: Windshield replacement is considered an accident claim, which added $200 to the 6 month policy. That’s $400 per year for $1,200 service fee.
5/5
June 6, 2026
Progressive made it easy to change insurance carriers. The customer service personnel were knowledgeable and responsive.
5/5
June 3, 2026
The agent made me feel like we have known each other forever. Very easy to talk with.
5/5
June 5, 2026
Progressive you have a gem on you hands as far as professionalism and courteousness with your employee Derril Sorrows ( sorry if I spelled that wrong) one of the most patient and at ease persons I've talked to in a while. There was zero confrontation, he made the whole ordeal today very pleasant. As far as progressive itself, I feel like I was taken advantage of and my rates went up without my knowledge followed by conversations with other customer service reps that were less than satisfactory (information deliberately not documented, thank goodness for recordings) some even threatening.
5/5
June 6, 2026
I appreciate the rep I had that walked me through each step and letting me know in the future what my other options will be for more coverage rather home or bikes etc. I can say when I didn't understand I asked if he could explain it the gentleman did very well and look forward to getting more and better coverage down the road.
5/5
June 3, 2026
I am still happy to be a loyal Progressive customer after years of excellent service from them.
5/5
June 2, 2026
Great service, instills confidence in my insurance choices. highly recommended
5/5
June 5, 2026
Progressive you have a gem on you hands as far as professionalism and courteousness with your employee Derril Sorrows ( sorry if I spelled that wrong) one of the most patient and at ease persons I've talked to in a while. There was zero confrontation, he made the whole ordeal today very pleasant. As far as progressive itself, I feel like I was taken advantage of and my rates went up without my knowledge followed by conversations with other customer service reps that were less than satisfactory (information deliberately not documented, thank goodness for recordings) some even threatening.
5/5
June 5, 2026
I've had two conversations with real people and they were both lovely and knowledgeable.
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Auto insurance
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Homeowners insurance
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Renters insurance
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Condo insurance
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